OUR MISSION
Our mission at Ezra Technologies is to revolutionize call center operations by providing cutting-edge AI-powered solutions. We aim to partner with point-of-sale providers, middleware companies, telephony firms, call centers, and drive-thru software providers to enhance their offerings, improve efficiency, and drive profitability. Through seamless integration and advanced technology, we empower businesses to deliver exceptional customer service, reduce costs, and stay ahead of the competition.
OUR VISION
At Ezra Technologies, our vision is to be the leading provider of AI-powered POS interfaces for call centers. We strive to transform the industry by introducing innovative solutions that optimize operations, increase revenue, and create sustainable value for our partners. By leveraging the latest advancements in AI technology, we envision a future where call centers are seamlessly integrated with intelligent systems, delivering exceptional customer experiences and driving business success.
Innovation
We embrace innovation as the cornerstone of our business. We constantly seek new ways to leverage AI technology to solve complex challenges and provide superior solutions for our partners. We foster a culture of curiosity, continuous learning, and creative problem-solving to drive meaningful advancements in the call center industry.
Partnership
We believe in building strong and collaborative partnerships with our clients and stakeholders. We value open communication, trust, and mutual respect, working closely with our partners to understand their unique needs and deliver tailored solutions. By forging strong alliances, we strive to create long-term relationships based on shared success and mutual growth.
Excellence
We are committed to delivering excellence in everything we do. We set high standards for our products, services, and customer support, ensuring that our partners receive the utmost value and satisfaction. We continuously invest in research and development, quality assurance, and continuous improvement to maintain our position as a trusted leader in AI-powered call center technology.
Customer-Centricity
Our customers are at the heart of our business. We prioritize their success and strive to exceed their expectations by providing exceptional solutions, personalized support, and timely assistance. We listen to their feedback, understand their pain points, and adapt our offerings to address their evolving needs, ultimately helping them achieve their business objectives and drive growth.
Ethical Practices
We operate with the utmost integrity and adhere to the highest ethical standards. We are committed to maintaining the privacy and security of our partners' data, complying with all applicable regulations and guidelines. We prioritize transparency, honesty, and responsible AI usage, ensuring that our technology is used ethically and responsibly to benefit both businesses and their customers.
Jeffrey Morin founded Kanekt 365 in March of 2017 to provide call center services for the pizza industry. He formed a Joint Venture Agreement with Modood Ahmed, the President of Tribe Consulting BPO with offices in Pakistan, Dubai, and the Philippines.
The knowledge gained from their Kanekt 365 partnership led them to EZRA AI. In 2019, Jeffrey began looking for ways to integrate conversational AI but learned very few AI providers had what was needed, and even fewer had been tested thoroughly. After a great deal of research, Jeff and Modood determined that Voix was by far the best solution. Voix’s three founders had years of experience working at Tesla, Google, and Amazon (AWS Division). But, more importantly, these founders came from these large businesses’ Artificial Intelligence (AI) divisions.
Jeffrey was surprised to discover that Voix might be for sale. After multiple planning sessions with Modood and GurPreet Tuteja, the founder of Voix, they made an offer. On August 2, 2022, Jeffrey and Modood purchased Voix and rebranded the Company to EZRA AI Technologies Inc.
No one really knows what the future holds because technology changes so quickly. However, we can tell you with Preet and his exceptionally inventive mind, EZRA AI will be the first to test and implement the newest technologies as they become available. Better yet, if you need something and it doesn't exist yet. Preet's team will invent and test it! We're that innovative!
- Ezra AI uses high level speech technology in multiple languages to learn natural communication.
- Through Natural Language Processing, Ezra AI can be trained Specifically to your brand and menu.
- Ezra AI represents your clients’ in voice, personality, tone, and more. Whether they are taking drive thru or phone orders, Ezra AI provides top notch customer service from beginning to end of the ordering process, all while saving money!
