Modood, founder of Ezra, is also the CEO of a BPO company. Everything he does is based on his belief that providing the most cost-effective, redundant call centers that support multichannel customer service through apps, phone, and chat platforms is the best way to meet business goals.
Entry into AI was the next most crucial step because supporting any “communication device” is vital as the industry grows. Since 2014, his exceptional call center services, impeccably trained staff, and state-of-the-art technical infrastructure have allowed us and everyone to succeed.